Privacy Notice — Mastering Floorball Tactics

Last updated: 4 August 2026

1. Who we are

This website and the online course "Mastering Floorball Tactics" are operated by Lundin Performance AB ("we", "us", "our"). We act as the data controller for the personal data described in this notice.

2. What personal data we collect

We collect and process the following categories of personal data:

Identity and contact data: name, email address, club or team name, country, and coaching role.
Account data: login credentials and authentication information managed by our authentication provider.
Transaction data: purchase history, payment status, and order references processed by our payment provider.
Communication data: messages you send to us via email or support channels.
Technical data: IP address, browser type, device information, and usage analytics collected through cookies and similar technologies.

3. How we use your personal data

We use your personal data for the following purposes:

to create and manage your course account;
to deliver course content, updates, and weekly releases;
to process payments and handle refunds;
to provide customer support and respond to your enquiries;
to send essential service emails such as access instructions and password resets;
to improve the website and course experience through analytics.

4. Legal basis for processing

We process your personal data on the basis of contract performance (providing the course), legitimate interests (security, fraud prevention, and service improvement), consent (where required for marketing cookies), and legal obligation (tax and accounting requirements).

5. Who we share data with

We share personal data only with trusted service providers and where legally required:

Paddle — our Merchant of Record, which processes payments, subscriptions, tax compliance, invoicing, and refund handling.
Lovable Cloud / Supabase — hosting, database, and authentication infrastructure.
Email delivery providers — for sending course confirmations, access links, and updates.
Analytics providers — to understand website usage and improve the service.
Professional advisers and authorities — where required by law or for legal proceedings.

6. International transfers

Some of our service providers operate outside the European Economic Area. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions approved by the European Commission.

7. Data retention

We keep your personal data for as long as necessary to provide the course, fulfil our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymise it.

8. Your rights

Under applicable data protection law, including the GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and to withdraw consent where processing is based on consent. We aim to respond to requests within one month.

To exercise your rights, contact us at: hello@floorballmastery.com. You also have the right to lodge a complaint with your local supervisory authority.

9. Security

We use appropriate technical and organisational measures to protect your personal data, including encryption in transit, access controls, and secure hosting infrastructure.

10. Cookies and analytics

We use essential cookies to operate the website and optional analytics cookies to understand how visitors use the site. You can manage cookie preferences through your browser settings.

11. Changes to this notice

We may update this privacy notice from time to time. The latest version will always be available on this page with the updated date.

12. Contact us

For privacy-related questions, contact Lundin Performance AB at: hello@floorballmastery.com.