Refund Policy

Last updated: 4 August 2026

30-day money-back guarantee

We want you to be completely satisfied with "Mastering Floorball Tactics". If the course is not what you expected, you can request a full refund within 30 days of your purchase date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and use the order lookup, or contact us directly at: hello@floorballmastery.com. Please include your order reference in your message.

Refund eligibility

Refunds are available for first-time purchases of the course. We reserve the right to refuse a refund request if we detect abuse of this policy, such as repeated refunds from the same customer.

Processing time

Approved refunds are typically processed within 5–10 business days and returned to the original payment method.

Questions

If you have any questions about this policy, please reach out to: hello@floorballmastery.com.